Centinal protects your business through insights into the customer experience. Centinal drives online reviews to the most important social platforms, builds your business with authenticity, and provides actionable intelligence to optimize your operations.

Net Promoter Score

What Does NPS Mean for Your Business?

In order to thrive in the retail industry, it is imperative that you know what the customer is thinking. Do they like your product? What was their purchasing experience? Are there features they would like to change? The challenge is knowing the best way to get this information. It turns out that gauging the satisfaction…

5 Star Reviews

How Much Do Online Reviews Matter?

The degree to which online reviews matter for your business cannot be over-emphasized. Sites like Amazon have made all of us used to reading reviews before we make a purchase. This is how we make an informed decision about how to spend our money. If 83% of the 4,235 people who reviewed a garlic press…