Most likely, a customer is going to leave a bad review for your business at some point. Whether it’s a late delivery or a mixed-up order, some situations will make customers leave a negative review. While there is a tendency for businesses to categorize reviews as good or bad, focusing only on sharing the positive…
Turn 5 Star Reviews into Sales on Black Friday Black Friday is one of the most anticipated shopping days of the year and having 5-star reviews can help you convert site visitors into actual sales. In 2019, the National Retail Federation reported that 124 million people shopped in stores during Thanksgiving weekend while a soaring…
It seems like just about everyone is using social media as a means of communication nowadays. In 2019, 79% of Americans used some form of social media. If your small business is not using social media to connect with customers and prospects, you might be missing out on opportunities. Social media can help you connect…