Skip to content
Facebook page opens in new windowInstagram page opens in new windowTwitter page opens in new window
Login
Centinal
Centinal
  • Overview
  • Pricing
  • Blog
  • Contact
Sign Up for Free Trial
close
  • Overview
  • Pricing
  • Blog
  • Contact

Category Archives: Voice of the Customer

4 Ways to Get More Customer Feedback

4 Ways to Get More Customer Feedback

Reputation Management, Voice of the CustomerBy CentinalAugust 8, 2021

Customer feedback is an important way to understand how your customers perceive your brand. What do your customers like about your product or service? Is there anything that could be improved upon? Customer feedback is the easiest way to gain insights into what matters to your business. That said, actually getting feedback from your customers…

Voice of the Customer

Profiting from Voice of the Customer Data

Voice of the CustomerBy CentinalApril 7, 2020

Getting feedback from your customers is an essential part of improving your business. The focus is often on how to win more customers, but just as much attention, if not more, should be spent on retaining the customers you have. Acquiring a new customer is five times more expensive than retaining an existing one. Also…

All rights reserved 2017-2022 © Centinal. Centinal is a registered trademark of Net One Click, LLC.
Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.

Go to Top